Common questions answered and callers directed to the right place
fleev answers questions about services, appointments or general information. Callers get help right away and your team has more time for what matters.
fleev answers calls, understands requests, and ensures callers reach the right person.
.png)
Answers calls and connects them to the right person.
fleev automatically answers incoming calls at any time – even outside of business hours.
fleev asks targeted follow-up questions and gathers all relevant information about the call.
Callers are connected directly to the right person, or the request is passed to the appropriate team.

fleev answers questions about services, appointments or general information. Callers get help right away and your team has more time for what matters.
fleev adjusts to your system, workflows, and needs in minutes.
The answering service is just one part of fleev. Create additional setups and make your customer service more efficient.
Ready in Minutes. Fully compliant. Nothing extra to manage.
How quickly can I set up fleev?
Setup only takes a few minutes. Create a new fleev agent in the portal, choose a voice and greeting, define prompts and rules, and connect your phone number. fleev is ready to use right away.
Can I use multiple fleev agents at the same time?
Setup takes just a few minutes. Create a new fleev agent in the portal, select a voice and greeting, define rules and prompts, and then link your phone number. After that, it's ready to use right away.
Which systems can fleev work with?
fleev connects with many common systems. This includes CRM tools such as HubSpot, Salesforce or Zoho, calendars like Google Calendar or Outlook, and ticketing systems like Zendesk or Freshdesk. Collaboration, email and messaging tools can also be integrated. Through automation platforms such as make.com or n8n, thousands of additional applications can be connected.
Are my call data secure?
Yes. fleev is GDPR-compliant and runs in European data centers. All call data is transmitted in encrypted form. You stay in full control of content, rules and routing.
Which voices are available?
You can choose from different voices and tones. This allows fleev to match your company's communication style.
Can fleev answer common questions?
Yes. You can define prompts and knowledge sources so fleev can answer typical questions automatically, such as opening hours, contact details or service information.
Do I need to change my phone system or phone number to use fleev?
No. Your existing phone number stays as it is. fleev works with the Placetel cloud phone system and can connect to other telephony solutions on request.
What happens if fleev cannot answer a question?
If fleev cannot answer a question, the call is forwarded to the extension or department you defined. No request goes unanswered.
Which industries is fleev suitable for?
fleev works across many industries. It is especially useful where many calls come in or where the same questions are asked repeatedly. Companies stay reachable without adding additional staff for reception or support. fleev is commonly used in customer service, medical practices or trade businesses.
Is fleev suitable for small businesses?
Yes. Smaller teams benefit in particular because common questions are handled automatically. More time for the work that matters, less time on the phone.