Smart support

Support without the wait

fleev answers support requests, clarifies issues and makes sure customers get help quickly.

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Inquiries resolved directly
Trusted BY
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Your benefit

fleev handles support requests

Resolve questions and find solutions.

Automatically answer questions

fleev answers common questions directly over the phone.

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Available 24/7
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No call is missed
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No waiting queue
fleev answers serveral calls at the same time.

Capture requests in a structured way

fleev asks targeted follow-up questions and gathers all relevant information about the call.

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Capture requests completely
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Identifies callback and appointment requests
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Create call notes automatically
AI Chat in which user states an invoice problem.

Forward and resolve

Complex requests are passed directly to the right team.

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Forwarding to the responsible contact
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Automatically organize callbacks
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Clear handoff without detours
AI assistant answers call and routes it to the right department by recognizing keywords.

Say hello to fleev

Ask anything and experience the response live.
+49 221 66999942
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Use Case

What it’s like to work with fleev

A woman in an office calling on her in-ear headphones.
Smart support

Connected to the right person right away

fleev answers support requests directly on the phone. Common questions are resolved right away, requests are captured in a structured way and, if needed, passed to the right team. This way callers get help quickly and your team has more time for other tasks.

Ready when you are

fleev adjusts to your system, workflows, and needs in minutes.

Define how fleev should sound

Choose the greeting, voice and tone. Define how fleev introduces itself.

Start free trial
User interface for choosing the greeting, the language and the voice of the AI agent.

Give fleev the information it needs

Add FAQs, documents or internal knowledge so fleev can answer common questions during calls.

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User Interface for adding a URL to the AI’s database.

Connect your tools and automate call handling

Link calendars or systems and define how calls are handled, routed or forwarded.

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User Interface for choosing tools  and integrations for fleev to work with.

Experience a call with fleev

Run a test call to see how fleev handles conversations and refine your setup.

Start free trial
Transcript of AI Call regarding the user’s need for an appointment and AI handling appointment scheduling.

Start handling calls with fleev

Activate fleev and let incoming calls be answered automatically.

Start free trial
Interface confirming that the AI bot is ready including a button for activation.
Automation from the first call

fleev can do more

The answering service is just one part of fleev. Create additional setups and make your customer service more efficient.

Works with what you already use.

Start today

Ready in Minutes. Fully compliant. Nothing extra to manage.

Starter

Ideal for getting started with low to moderate call volume.

€40
/month
Start free trial
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250 minutes included
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Unlimited parallel calls
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Unlimited fleev agents
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Free AI training included
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Cancelable monthly
Professional

Ideal for higher call volumes and growing demands.

€150
/month
Start free trial
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1,000 minutes included
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Unlimited parallel calls
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Unlimited fleev agents
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Free AI training included
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Free welcome call
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Cancelable monthly
Business

Ideal for high call volumes and complex requirements.

€375
/month
Start free trial
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2,500 minutes included
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Unlimited parallel calls
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Unlimited fleev agents
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Free AI training included
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Free welcome call
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Customer Success Manager
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Cancelable monthly

Frequently asked questions

How quickly can I set up fleev?

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What questions can fleev answer?

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Are my customer data secure?

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Can I use multiple fleev agents at the same time?

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What happens if fleev cannot answer a question?

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How is fleev different from a chatbot?

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Can I use my existing knowledge base?

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How does fleev support customer service in the long term?

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Is fleev suitable for small businesses?

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